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$30/month for each line; after auto pay and Switcher Discount. Plus taxes and fees. Max 12 lines. $10/mo Auto Pay (ACH or Verizon Visa Card) & paper-free billing discount requires enrollment w/in 30 days. $15/mo Switcher discount requires smartphone line port-in or an uploaded mobile bill from an eligible carrier dated w/in the past 45 days. Unlimited 4G, 5G and 5G Ultra Wideband data is restricted to on-device smartphone usage. 5G access requires 5G capable device. Domestic data roaming at 2G speeds.

How to Use Mobile Hotspot on Your Verizon Phone

How to Use Mobile Hotspot on Your Verizon Phone

Unlike smartphones, devices like laptops aren’t able to connect to the internet without a Wi-Fi signal. But rather than risk using an unsecured network while you’re on the go, you can generate your own secure Wi-Fi by turning your phone into a mobile hotspot.

Every smartphone and basic phone from Verizon comes preinstalled with a mobile hotspot feature. Different devices use different names for this, such as:

  • Personal Hotspot (iOS)
  • Internet Sharing (Windows)
  • Portable Wi-Fi Hotspot (Google Nexus devices)

Your mobile hotspot lets you share your network connection with up to 10 devices, which use your phone’s data plan to access the internet. This feature is available anywhere that has 4G LTE service, or anywhere in the US with 5G Ultra Wideband or 5G Nationwide. Your mobile hotspot even includes password protection to prevent strangers from joining your network and accessing your information.

How to use your mobile hotspot

  1. Go to Settings or Manage Connections, and activate Verizon Wireless Mobile Hotspot.
  2. Open the App Tray and click Mobile Hotspot.
  3. Turn it on and an icon will appear in your notifications panel showing that your hotspot is available for connection.
  4. On your other device, scan for available Wi-Fi networks and click the name of your hotspot. You’ll need to enter your cell phone’s hotspot password. To find this:
  • Go to Settings.
  • Click Wireless & Networks.
  • Click Tethering & Portable Hotspot.
  • Check the Show Password box to see your password.
  1. Enter the password, then click Join or Connect to start browsing the internet.

Mobile hotspot not working? Here’s how to fix it

  1. Open Verizon’s Device Troubleshooting Assistant.
  2. Click on your device.
  3. Sign in with your My Verizon username and password for a personalized solution, or simply click Continue.
  4. Hover over Data Internet and Connectivity.
  5. Click the issue you need help with.
  6. Follow the on-screen instructions to fix your mobile hotspot issue.

Share unlimited data with a Verizon Unlimited Plan

When you turn your cell phone into a hotspot, any device that connects to it uses your data to access the internet. If you use the feature often, or if you connect a lot of devices, it’s easy to accidentally run out of data.

But if you have a Verizon Unlimited Plan, you can use as much data as you want without ever running out or paying extra. That means you never need to worry about using your cell phone as a mobile hotspot.

Best Verizon Unlimited Plans

Disney Bundle, Neflix & Max, Apple One, Walmart+, Apple Music Family, Youtube Premium, 100GB Hotspot, +play, 3 TravelPass Days, Unlimited Cloud Storage all for $10/mon to save you various amounts.

  • 5G Get More: 50GB premium mobile hotspot data, then unlimited lower-speed data
  • 5G Do More, and 5G Play More: 25GB premium mobile hotspot data, then unlimited lower-speed data

How to use your mobile hotspot without data

You’ll have the fastest and most stable mobile hotspot experience by using your data for an internet connection. But in a pinch, it’s possible to use your mobile hotspot without data through the Wi-Fi tethering feature.

Wi-Fi tethering lets your device behave as an internet router. Some devices need a physical connection through a USB cable, but most can simply use Bluetooth or Wi-Fi.

Android

1) Go to Settings.

2) Click WiFi & Internet.

3) If you can’t see an option for Wi-Fi tethering, click More.

4) Turn on Tethering.

iOS

1) Go to Settings.

2) Click Personal Hotspot. (For some iOS devices, you might need to click General, then Network, then Personal Hotspot.)

3) Turn on Personal Hotspot.

Visit us in-store to find the perfect phone and plan

When you’re ready to upgrade your phone or data plan, our friendly and knowledgeable staff will help you find the perfect match for your usage needs and habits. They’ll even show you how to use the mobile hotspot and Wi-Fi tethering features on your new phone, so you can quickly set up a connection.

Find your local Russell Cellular store online, and drop in to see us today.

 

How to Trade In Your Phone at Verizon

How to Trade In Your Phone at Verizon

Trading in your phone is a great way to earn account credit towards your next Verizon cell phone or plan. You can trade in a wide range of devices, including:

  • Smartphones
  • Basic phones
  • 3G prepaid phones (active for at least six months)
  • 4G prepaid phones (activated with at least the first month paid)
  • Tablets
  • Netbooks
  • Smartwatches
  • Mobile hotspot devices

If you’re already a Verizon customer, we’ll credit the value of your device to your account. That way, you can reduce your monthly payments or upgrade your cell phone for less.

If you’re not a Verizon customer just yet, you’re still welcome to trade in your phone with us. You can request PayPal credit, or a Verizon Gift Card to help you start your new contract.

Follow our quick trade-in guide below to save money and protect the environment against waste with our phone recycling scheme.

How to submit a trade-in request

  1. Go to our Trade-In page.
  2. Answer a few questions about your phone and its condition so that we can estimate its trade-in value.
  3. Choose how you’d like to be paid, and how you’d like to ship your phone to us. We can send you a shipping kit, or you can ship the device yourself.
  4. Accept our Device Trade-in Program Terms & Conditions, and click Complete to submit your request.

How to prepare your phone for shipping

Person preparing package to be shipped

  1. After you submit a trade-in request, you’ll receive an email that tells you how to prepare, pack, and ship your old device. (If you haven’t received it, remember to check your spam folder.)
  2. Double-check that the battery, screen, and ports are working, that the glass isn’t broken, and that your phone can turn on and off.
  3. Back up your content, and save any pictures, contacts, and information you want to keep.
  4. Disable your Google account and any other linked accounts.
  5. Clear your data.
  6. Perform a factory reset.

How to send your phone back to Verizon for trade-in

  • If you requested a shipping kit, you’ll receive a box, padded envelope, and prepaid return label for each device you’re trading in. If your kit didn’t arrive, please request a replacement.
  • When you’re using your shipping materials, please pack each device securely in its package. Then, print your shipping labels and affix them to the front of the correct packages.

Mail us your old device within 15 days, and we’ll pay you for trading in your phone through your chosen payout method.

Choose your new Verizon phone

Guy standing in phone store looking for a new phone

Once you’ve traded in your phone at Verizon, there’s no point in letting your valuable credits gather dust. Treat yourself to super fast processing with the Samsung S22 Ultra, high-tech security with the Google Pixel 6 Pro, or crystal clear photos with the Apple iPhone 13 Pro Max. Alternatively, browse our online store yourself to discover your next favorite device!

 

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The Benefits of Working
for Russell Cellular

At Russell Cellular, we believe great careers are built where people feel supported, challenged, and genuinely valued. Whether you’re serving customers in one of our sales locations across the country or contributing your expertise at our Home Office, you’ll be part of a culture rooted in respect, teamwork, and growth. Our employees enjoy benefits, ongoing training, and clear pathways for advancement because we’re committed to helping you build a future, not just finding a job.

As a Verizon Authorized Retailer, we offer the stability of a nationwide organization with the personal feel of a family-owned company. We celebrate wins, recognize hard work, and empower our teams with the tools and technology they need to succeed. From leadership development programs to community involvement opportunities, we invest in your potential and encourage you to make an impact every day.

Join Russell Cellular and discover a workplace where your ideas matter, your growth is supported, and your success is celebrated.

Employee Assistance Program

Starting day one of employment at Russell Cellular, our employees and their immediate family members are offered free counseling services and more.

Through the Anthem Employee Assistance program, employees are offered four counseling options: In person, over the phone, and two virtual options. The two virtual options are Talkspace and Live Health. Employees can receive up to 3 free visits per issue.

Talkspace's network includes thousands of licensed, insured, and verified therapists who can treat a variety of needs.

Offering a unique member experience

  • Personalized matching
  • Convenient access
  • Ease of Communication
  • Self-guided exercises

Live Health offers expert, compassionate, and confidential care. Some care options include medical, psychiatry, and allergies.

Employee Assistance Program

Employee Emergency Fund

The purpose of the Employee Emergency Fund is to support valued team members when emergency situations arise beyond their control causing unexpected financial hardships.

Donations are made by employees for anyone to use. When you donate to the EEF, you are investing in your RC Family and helping to provide much needed assistance in their time of need. When you commit to donating to the EEF each pay period, you are making a difference in our family.

All full-time employees are eligible after 90 days of employment.

  • Qualifying circumstances include natural disaster, funeral costs, fire loss, acute medical illness and more.
  • The EEF provides financial assistance for you and your immediate family.
  • Qualifying Team Members can receive up to $500 per occurrence.
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1.) Visit our website at https://www.russellcellular.com or any website of ours that links to this Privacy Notice.

2.) Engage with us in other related ways, including any marketing or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Learn more in our Privacy Policy, or Cookie Policy.