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Frontier Fiber is now part of the Verizon family. See if your address is eligible for Frontier or one of our other fast, reliable home internet services.
Have Questions?
We’ve got answers.
Is Frontier becoming Verizon?
Frontier is now a Verizon company, bringing better value and more choices to millions more customers across the country. By integrating Frontier’s complementary pure-play fiber network with Verizon’s industry-leading Fios and mobility assets, the company now has an expanded reach of almost 30 million fiber passings across 31 states and Washington, D.C. With the greater availability of premium home internet and mobility services, customers have exclusive access to new services, savings and value they can’t get anywhere else. This expansion includes plan offerings for fiber optic home internet, fiber optic business internet, landline phones, and Fios TV.
See if you’re eligible for fiber home internet by checking availability.
Does Frontier becoming Verizon change my Frontier Fiber Internet plan or services? Is there any action I need to take to retain my existing services?
No, there will be no changes to your current internet plan or other services nor do you need to take any action. In the coming months, we’ll be in touch with anything you need to know. For any immediate questions, please contact Frontier support or visit our Verizon Community Forum.
What happens to my existing deals from Frontier?
Your existing deals will remain on your Frontier account. In the coming months, there may be changes as Frontier fully integrates into Verizon. We’ll be in touch with any updates and any actions required.
I have a Verizon mobile plan, why should I switch my home internet to Frontier Fiber?
Switch to Frontier and get 6 months of fiber internet on us with Frontier Fiber internet plans up to 1 Gig w/ Auto Pay + Mobile + Home Discount (then up to $34.99/mo thereafter; depending on plan)*, for a limited time only. Once you have Frontier Fiber, link your Frontier and Verizon accounts for even more savings. Eligible customers will receive an ongoing $15/month** savings plus a credit up to $10/month on an eligible mobile perk like Net/Max or YouTube Premium.***
*Frontier Fiber: Limited-time offer. 6 months on us: For postpaid Verizon mobile customers (excludes customers on business and data-only plans) adding an eligible new Frontier Fiber plan. Must enroll in Mobile + Home Discount w/in 60 days after activation/installation. Requires Auto Pay using bank account. Up to $34.99 monthly promo credit applied over 6 mos. starting w/in 2-3 billing cycles (customer bill cannot go below $0/mo.). Outside of promo period, standard rates apply. Offer cannot be combined with other internet service offers. $100 prorated early termination fee applies if canceled months 1-12. General: Printed bill available for up to $4.50/mo. Fee does not apply to select customers. A $50 equipment restocking fee per household applies when Internet is disconnected. A fee up to $300 per device also applies if equipment is not returned. Max speed capable range for Fiber 1 Gig (846-1000 Mbps download, 792-1000 Mbps upload). Max speeds are wired. Wi-Fi, actual & average speeds vary. Performance details: http://frontier.com/internetdisclosures. Subject to credit approval and availability. Price and terms subject to change. Other restrictions, Frontier policies and service terms apply.
**Mobile + Home Discount: $15/mo discount on any Frontier fiber internet plan of $20/mo or more after all current promotions and discounts are applied (excludes taxes, fees, surcharges and optional charges), when combined with any postpaid Verizon mobile phone plan (excludes employee, business and data-only plans). Enrollment req’d. Discount applied in 1-2 billing cycles.
***Perk on us: Up to $10/mo. With a Frontier Fiber 2 Gig or higher internet plan and an eligible Verizon mobile phone plan.
Availability of each perk is subject to specific terms, and age requirements. Requires one paid perk on eligible Verizon mobile phone line. Up to $10/month credit will be applied to your Verizon mobile bill as long as one paid perk remains active on mobile account. Perk credit canceled if paid perk removed or mobile line or home internet plan canceled. Perk promotional offers are not eligible for the perk discount. Credit applied in 1-2 billing cycles
Are my current monthly costs changing because of the acquisition?
No, your costs will remain unchanged due to the acquisition. However, if you do have a Verizon mobile plan you can bundle your Frontier Fiber Internet service* with either our post-paid plans or value plans for additional savings.
*$15/mo discount on any Frontier fiber internet plan of $20/mo or more after all current promotions and discounts are applied (excludes taxes, fees, surcharges and optional charges), when combined with any postpaid or prepaid Verizon mobile phone plan (excludes employee, business and data-only plans). Enrollment req’d. Discount applied in 1-2 billing cycles.
I'm a Frontier home internet customer already. Will I automatically become a Verizon customer?
Yes, all Frontier Fiber Internet customers will be transitioned to Verizon Fios in the coming months. However, if you have a Frontier home internet service today, you will remain a Frontier customer and utilize their equipment, their app, and website to manage your plan, pay your bill and engage with support.
As Frontier integrates fully into Verizon, there will be changes to where you manage your account. Frontier and Verizon will be in contact directly to notify you of any changes in the coming months.
Current Frontier customers are eligible for deals, including discounts when buying a new Verizon mobile plan or bundling an existing one. New customers can sign up for a Verizon mobile plan while existing customers only need to connect their post-paid mobile & home internet accounts to get started.
Looking to become a Frontier customer? Get started by checking your address and find the right home internet service for you. For further information about this process, please visit our Frontier support hub.
How does Frontier becoming Verizon benefit me as a Frontier customer?
With the greater availability of premium home internet and mobility services, customers have exclusive access to new services, savings and value they can’t get anywhere else. Customers will get discounts and a perk on us when bundling, including discounts and a perk on us when bundling eligible Frontier Fiber Internet plans* with a Verizon mobile plan and our best mobile offer ever** exclusively for Frontier customers.
*$15/mo discount on any Frontier fiber internet plan of $20/mo or more after all current promotions and discounts are applied (excludes taxes, fees, surcharges and optional charges), when combined with any postpaid Verizon mobile phone plan (excludes employee, business and data-only plans). Enrollment req’d. Discount applied in 1-2 billing cycles.
Perk on us: Up to $10/mo. With a Frontier Fiber 2 Gig or higher internet plan and an eligible Verizon mobile phone plan. Availability of each perk is subject to specific terms, and age requirements. Requires one paid perk on eligible Verizon mobile phone line. Up to $10/month credit will be applied to your Verizon mobile bill as long as one paid perk remains active on mobile account. Perk credit canceled if paid perk removed or mobile line or home internet plan canceled. Perk promotional offers are not eligible for the perk discount. Credit applied in 1-2 billing cycles.
**Unlimited Welcome: $30/line for 4 lines, less $20 monthly promo credits applied to account over 36 mos., less $20 monthly promo credits applied to account for existing Frontier Fiber customers activating 4 new smartphone lines as new Verizon mobile customers. Auto Pay (ACH or Verizon Visa Card) & Paper-free billing req’d. Unlimited 5G/4G LTE: In times of congestion, your data may be temporarily slower than other traffic. Domestic data roaming at 2G speeds. Offer may not be combined with other offers. All promo credits end if eligibility req’s are no longer met.
What are the steps for switching my internet from my current provider to Frontier?
To get started on switching your home internet provider to Frontier, there are a few easy steps:
- Step 1: Fill out your address to check availability of fiber plans in your area.
- Step 2: Select a plan and check out Frontier’s add ons, such as Whole Home Wi-Fi.
- Step 3: Once your fiber service is installed, look out for an email with details to enroll in the Verizon Mobile + Frontier Fiber bundle.
What are the eligibility requirements for the six months of Frontier Fiber Internet on us deal?
For a limited time, new Frontier Fiber customers can get six months of fiber internet on us with Frontier Fiber internet plans up to 1 Gig with Auto Pay and the Mobile + Home Discount (then up to $34.99/month thereafter, depending on the plan).
Eligibility requirements:
- For new and existing postpaid Verizon mobile customers, excluding business and data-only plans
- Must enroll in the Verizon Mobile + Frontier Home Discount within 60 days after activation/installation
- Requires Auto Pay using a bank account
- Cannot be combined with other internet service offers
Please see full disclaimer below for full details:
Frontier Fiber: Limited-time offer. 6 months on us: For postpaid Verizon mobile customers (excludes customers on business and data-only plans) adding an eligible new Frontier Fiber plan. Must enroll in Mobile + Home Discount w/in 60 days after activation/installation. Requires Auto Pay using bank account. Up to $34.99 monthly promo credit applied over 6 mos. starting w/in 2-3 billing cycles (customer bill cannot go below $0/mo.). Outside of promo period, standard rates apply. Offer cannot be combined with other internet service offers. $100 prorated early termination fee applies if canceled months 1-12. General: Printed bill available for up to $4.50/mo. Fee does not apply to select customers. A $50 equipment restocking fee per household applies when Internet is disconnected. A fee up to $300 per device also applies if equipment is not returned. Max speed capable range for Fiber 1 Gig (846-1000 Mbps download, 792-1000 Mbps upload). Max speeds are wired. Wi-Fi, actual & average speeds vary. Performance details: http://frontier.com/internetdisclosures. Subject to credit approval and availability. Price and terms subject to change. Other restrictions, Frontier policies and service terms apply.
I am considering Frontier for home internet, home phone, and TV/streaming packages. Why should I sign up?
With Frontier you can get the blazing-fast power of fiber internet with all the benefits of being a Verizon customer. Frontier’s 100% fiber-optic network delivers 99.9% network reliability so you can stay connected to what matters most.
I'm a Verizon 5G Home customer. Will my internet options change now that Frontier is a Verizon company?
Current 5G Home Internet (and LTE Home Internet) customers do not need to take any action to continue their Verizon internet services. However, Frontier Fiber may be available at your current address. Check availability to see if you can switch to Frontier and get 6 months of fiber internet on us with Frontier Fiber internet plans up to 1 Gig with Auto Pay and the Mobile + Home Discount (then up to $34.99/month thereafter, depending on the plan).*
If you live in the Frontier footprint and have a 5G Home Internet or LTE Home Internet plan, your internet options may change in the coming months as Frontier fully integrates into Verizon. We will be in touch directly with any updates. For any immediate questions please contact Verizon or visit our community forum to share your questions.
*Frontier Fiber: Limited-time offer. 6 months on us: For postpaid Verizon mobile customers (excludes customers on business and data-only plans) adding an eligible new Frontier Fiber plan. Must enroll in Mobile + Home Discount w/in 60 days after activation/installation. Requires Auto Pay using bank account. Up to $34.99 monthly promo credit applied over 6 mos. starting w/in 2-3 billing cycles (customer bill cannot go below $0/mo.). Outside of promo period, standard rates apply. Offer cannot be combined with other internet service offers. $100 prorated early termination fee applies if canceled months 1-12. General: Printed bill available for up to $4.50/mo. Fee does not apply to select customers. A $50 equipment restocking fee per household applies when Internet is disconnected. A fee up to $300 per device also applies if equipment is not returned. Max speed capable range for Fiber 1 Gig (846-1000 Mbps download, 792-1000 Mbps upload). Max speeds are wired. Wi-Fi, actual & average speeds vary. Performance details: http://frontier.com/internetdisclosures. Subject to credit approval and availability. Price and terms subject to change. Other restrictions, Frontier policies and service terms apply.