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Standing Strong Together - RCCares - Store Manager Helped by District-wide Fundraisers

RC Cares – Standing Strong Together

July 27, 2026 11:20 am

RCCares - Store Manager Aided by District FundraiserRussell Cellular Store Manager Ashley Surratt has spent the past few years facing a cancer journey marked by unexpected turns. Through it all, she has continued showing up for her family, her customers, and her team at RC. Gratefully, kind folks far and wide have shown up for her as well – fundraising to help with medical expenses through the company’s RC Cares program and individual donations.

The journey has been and continues to be an arduous struggle for the working mother of four. What began as a pneumonia diagnosis in 2023 led to the discovery of stage one lung cancer during what was expected to be a routine procedure. Surgeons removed her left lung, and after more than a year of stability on chemotherapy medication, new scans revealed the cancer had spread. Ashley is now undergoing chemotherapy before additional surgeries.

A store manager with Russell Cellular for 12 years, Ashley says her children motivate her to keep moving forward. She also credits her coworkers for helping ease the burden. Through the company’s RC Cares program, employees across multiple districts participated in RC Cares specialty fundraising sales and donation drives. The caring support and contributions from the company and community have reduced burdensome expenses and provided Ashley a little peace of mind as she focuses on treatment and recovery.

“The company itself really isn’t just a corporation,” Ashley says. “They really are people who care. You actually feel important here, and I like that.” Thank you, Ashley – we wouldn’t have it any other way.

#RCCares #BetterTogether #CareForEveryPerson

Read more RC blog articles.

Caring for the Team Outside of Work with EAP Support

Caring for the Team Outside of Work with EAP Support

Jul 15, 2026

RC Invests in its People (and its People’s People) with Robust Employee Assistance Program Benefits Many people don't want public opinion and input into their struggles and misfortunes. They are...

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The Benefits of Working
for Russell Cellular

At Russell Cellular, we believe great careers are built where people feel supported, challenged, and genuinely valued. Whether you’re serving customers in one of our sales locations across the country or contributing your expertise at our Home Office, you’ll be part of a culture rooted in respect, teamwork, and growth. Our employees enjoy benefits, ongoing training, and clear pathways for advancement because we’re committed to helping you build a future, not just finding a job.

As a Verizon Authorized Retailer, we offer the stability of a nationwide organization with the personal feel of a family-owned company. We celebrate wins, recognize hard work, and empower our teams with the tools and technology they need to succeed. From leadership development programs to community involvement opportunities, we invest in your potential and encourage you to make an impact every day.

Join Russell Cellular and discover a workplace where your ideas matter, your growth is supported, and your success is celebrated.

Employee Assistance Program

Starting day one of employment at Russell Cellular, our employees and their immediate family members are offered free counseling services and more.

Through the Anthem Employee Assistance program, employees are offered four counseling options: In person, over the phone, and two virtual options. The two virtual options are Talkspace and Live Health. Employees can receive up to 3 free visits per issue.

Talkspace's network includes thousands of licensed, insured, and verified therapists who can treat a variety of needs.

Offering a unique member experience

  • Personalized matching
  • Convenient access
  • Ease of Communication
  • Self-guided exercises

Live Health offers expert, compassionate, and confidential care. Some care options include medical, psychiatry, and allergies.

Employee Assistance Program

Employee Emergency Fund

The purpose of the Employee Emergency Fund is to support valued team members when emergency situations arise beyond their control causing unexpected financial hardships.

Donations are made by employees for anyone to use. When you donate to the EEF, you are investing in your RC Family and helping to provide much needed assistance in their time of need. When you commit to donating to the EEF each pay period, you are making a difference in our family.

All full-time employees are eligible after 90 days of employment.

  • Qualifying circumstances include natural disaster, funeral costs, fire loss, acute medical illness and more.
  • The EEF provides financial assistance for you and your immediate family.
  • Qualifying Team Members can receive up to $500 per occurrence.
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