For Personal & Business Sales, find a store or call us at 1.888.271.3677

Switch & get up to $1,100 off iPhone 17 Pro Max. After $270 Gift Card & eligible phone trade-in & new line on Unlimited Ultimate. |  Buy  | DetailsUp to $1,999.99 purchase w/port-in and new smartphone line on Unlimited Ultimate plan req'd. Less $270 Verizon e-gift card (sent w/in 8 wks) + $830 trade-in/promo credit applied credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR. Trade-in terms apply. Apple Intelligence requires iOS 18.1 or later.

Hand Holding a New Mobile Phone Beside Another Hand Holding an Older Model. Old vs New Technology

Should You Upgrade? When to Hold onto Your Old Device and When to Trade Up

March 3, 2025 1:46 pm

How long does a Cell Phone last?

Generally, cell phones can last between two and three years. While a well-maintained phone can even last for five years or more. But when should you upgrade your phone to something newer? A general rule of thumb would be to replace your phone after you have had it for at least five years. After five years the processor and battery would be degraded enough to validate upgrading. If you decide to keep your phone beyond that, you might be risking your phone failing or missing out on current security updates.

Easy ways to Extend the Life of your Smartphone

Waterproof phone case on rock by sea at sunset.

There are very easy ways to help elongate the life expectancy of your smartphone. Like buying a phone case and screen protector. In most situations a simple phone case will protect you from breaking your phone. However, there are some drops that might even still lead to a cracked screen. So, having a screen protector as an additional backup would be a good idea. Typically screen protectors will protect against scratches and cracks, taking the damage before your real screen does.

Other ways to extend the life of your phone would be to restart your phone once in a while, by just clearing out old data. Also removing unused apps or files would help. Doing so would help maintain and extend the life of your phone’s internal components. Along with that, a way to help protect your phone externally and internally, would be to clean your phone regularly. Not only would this protect your phone from dirt and debris, but also keep it clean from bacteria build-up.

Common Signs you Should Upgrade your Phone

Modern touch screen smartphone with broken screen and new one on blue background, top view

There are many signs that could indicate it is time for an upgrade.

  • Battery life is failing: If your phone dies after just a few hours of use, or even without using it, it is time to upgrade.
  • Cracked Screen or Physical Damage: Normal wear and tear is a part of owning anything. However, if your screen is cracked and you are getting pricked by glass, it is time to upgrade.
  • Touchscreen Malfunction: There is nothing more frustrating than when your phone does not do what you want it to. If your touchscreen is not functioning normally, it is time for an upgrade.
  • Out of Storage Space: Often times with upgrading you can get increased storage space for all of your precious pictures and memories.
  • Applications crash or malfunction: Nothing is more aggravating than trying to play a mobile game, or simple use an app and your phone crashes and returns to the home menu.
  • Phone overheats frequently: If your phone gets hot often, this can damage the internal components and lead to device failure.
  • Cords Disconnect from ports or jacks: If your phone cannot stay plugged in and cords just fall out of it, it is time for a new one.

When you Must Replace your Phone

When your phone begins to not receive software updates, this can leave your device vulnerable. It is best to upgrade your phone at this time to avoid being susceptible to hackers, especially when important info is held on your device, such as banking info or credit card data.

Best Time to Upgrade to a New Phone

It is important to keep track of when providers release a new device. Often times with the new device launch, there will be exceptional promotions attached. Often leading you to getting a free phone on a trade-in or upgrade or even if you want to switch providers. Sometimes you can even get deals on bundles allowing you to get that watch or tablet you have always wanted. Check our some of our best deals on new phones or visit one of our locations to find the best deal for you!

Employee Spotlight: Bill Funcheon

Employee Spotlight: Bill Funcheon

Regional Director of Sales Bill Funcheon has a proven track record of success in his first six months with Russell Cellular. In January, Verizon’s Atlantic North market recognized his team, among...

Faster Than Fast

Faster Than Fast

Verizon’s Fiber Optic & 5G Home Internet Deliver the Digital Goods “PDQ” When it comes to home internet, there’s no one‑size‑fits‑all solution. Verizon offers both 5G home internet and fiber...

Expand Your High-Tech Ecosystem on the Cheap

Expand Your High-Tech Ecosystem on the Cheap

Add a tablet or smartwatch to your phone purchase for next to nothing! Through April 22, 2026, qualifying Verizon customers can “buy more (to) SAVE more” to expand their ensemble of interconnected...

RC Mark Logo Small
Privacy Overview

For an enhanced experience, advertising and other purposes, we and selected third parties use certain technologies (like cookies, pixels and scripts) to collect and share information about your use of our site. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.You agree to the use of these technologies by using our site. Learn more in our Privacy Policy.