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Artificial Intelligence: Understanding Challenges

June 17, 2024 8:33 am

Artificial Intelligence has evolved greatly in recent years. It has become a tool adopted by many and used for making long processes more efficient. However, where line drawn?

“It’s going to be interesting to see how society deals with artificial intelligence, but it will definitely be cool.” – Jeff Hawkins

Understanding the Artificial Benefits

There is no doubt that artificial intelligence has many benefits. Its main focus is aimed to streamline human intelligence. In business, it can help with smart decision-making. It can be used to analyze upcoming trends, forecast growth, and predict future outcomes. For example, if someone purchased basketball shoes, AI might look for other items the individual might be likely to need. Maybe it will market them athletic wear, or a basketball hoop. Or even when a campaign is being drafted for a new product, they might fall into the audience of people being advertised to. This results in more personalized ads that have better reach with more quality results.

However, this is just the tip of the iceberg when it comes to the benefits of artificial intelligence. There are many more benefits such as automation, medical progression, improved customer experiences, data analysis, performing repetitive tasks, and minimizing errors.

Artificial Intelligence in the Office

Man holding finger up to a search bar for AI

Around 16% of employed Americans maintain office-type jobs. This is roughly 27 million people. With some AI software being free and easily accessible (such as Chat GPT), many of these individuals utilize this software. This software can take information, such as data, and provide quick insight and recommendations. Or it can be used to review papers, projects, and PowerPoints for errors; thus, making presentations more concise and error-free. Artificial Intelligence can also assist with longer tasks such as compiling data into an Excel document and accomplish it in seconds. However, it is still important to double-check the work completed, which brings me to the next topic.

Artificial Intelligence: Issues of Ease of Access.

While artificial intelligence becomes used more, at what point does it start to pose problems in everyday life? At what point do we start talking to AI instead of people? Our individuality becomes automated, and people begin to rely on AI software to talk or make decisions for them. When does your personality get overshadowed by AI? Overreliance on AI systems may lead to a loss of creativity, critical thinking skills, and humane intuition. Understanding the balance of AI assistance is important to preserve cognitive abilities.

Personal or Automated

AI shown branches through separate departments

Have you ever read a paper, email, or some sort of social media post, where things just feel too ‘perfect and polished’? Do you know how to tell if you are talking to a robot or a person? In some instances, it is very easy to tell, so much that it is already implied that you are talking to an automated system. Just like for larger businesses using AI responses for customer solutions. First, the AI asks simple questions to help direct you to the right person and streamline your problems to find solutions faster.

However, at what point is using AI the wrong idea? Many college and high school professors know the challenges of AI writing programs. Many students who do not want to write an essay, just ask AI to do it for them. Modern-day AI scanners (Quillbot) can easily detect when something is written by a robot. So typically, students will learn the hard way when they turn in an essay written by AI.

Sometimes it is not always easy to tell when someone is using AI. They attempt to calibrate it in a certain way, so it is less noticeable. However, when becoming too reliant on AI, one becomes too lenient with it, therefore making it obvious. Here are some key points to look for when you suspect someone has written you something with AI.

What to look for

  • Style & Tone: Emails/Essays can be overly formal or structured unnaturally.
  • Repetition: AI will repeat the same thing several times within a phrase.
  • Insight: While AI writing can be accurate but feel very generic.
  • Over Polished: AI tries to maintain grammatically correct writing that lacks errors people make.
  • Irrelevant: Topics might shift to sentences that are slightly off-topic.
  • Generic: The writing could feel like it is padded with meaningless information.
  • Lack of Human Touch: AI text can feel very bland thus, feeling very impersonal and detached.
  • Predictable: Writing by artificial intelligence might feel like it is coming from a template.
  • Inconsistent: AI can easily make factual errors with names of people, places, or events.
  • Cultureless & Humorless: AI often lacks cultural references and humor.

At the end of the day, AI is a beneficial tool to streamline day-to-day tasks. As long as it is not overused in the wrong ways, we should be able to maintain our individuality and creativity. Talking to real people is always better than talking to a robot. If you are using AI to talk to others, it can feel very impersonal, as AI writing has a very cold feel to it.

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